Legal

Terms of Service

The terms and conditions for using Urbancrest Church's website and services.

Effective Date: September 13, 2026 ยท Last Updated: September 13, 2026

These Terms of Service ("Terms") govern your access to and use of urbancrest.church and its related website features. By accessing or using the website, you agree to these Terms. If you do not agree with them, do not use the website.

1

Purpose of the Website

Urbancrest.church provides information and resources related to Urbancrest Church, including:

  • Worship services
  • Ministries
  • Events
  • Messages and media
  • Prayer resources
  • The public Prayer Wall
  • AI-assisted search
  • Newsletters
  • Volunteer opportunities
  • Connect Cards and other next steps
  • Links to giving, registrations, groups, forms, and other church resources
  • Certain account or administrative features

Some transactions and participation features may be provided through Church Center or other third-party services.

Urbancrest may add, change, suspend, or remove website features at any time.

2

Appropriate Use

You may use the website only for lawful purposes and in a manner consistent with its church and ministry purposes.

You may not:

  • Violate applicable law
  • Attempt to gain unauthorized access to an account, system, or website feature
  • Misrepresent your identity
  • Submit false, deceptive, defamatory, threatening, abusive, or unlawful content
  • Harass or intimidate another person
  • Upload malware or harmful code
  • Attempt to bypass security or abuse-prevention measures
  • Scrape or harvest personal information
  • Disrupt or interfere with website operation
  • Use automated tools in a manner that creates an unreasonable burden on the website
  • Submit confidential information about another person without authorization
  • Use the website to advertise or promote unrelated products or services
  • Use Urbancrest content in a way that falsely suggests Urbancrest's endorsement

Urbancrest may restrict activity that reasonably appears abusive, automated, fraudulent, unsafe, or inconsistent with the intended use of the website.

3

User Accounts

Some website features may require an account.

If you use an account, you agree to:

  • Provide accurate information
  • Maintain reasonably current information
  • Protect your login credentials
  • Notify Urbancrest of suspected unauthorized access
  • Accept responsibility for activity conducted through your account

You may not share an account in a manner that compromises security or permits unauthorized access.

Urbancrest may suspend or terminate an account when reasonably necessary to protect users, maintain security, enforce these Terms, or support the church's ministry purposes.

The public Prayer Wall does not require a website account for normal participation.

4

User-Submitted Content

"User Content" includes prayer requests, messages, questions, comments, feedback, photographs, testimonials, and other information submitted through the website.

You retain ownership of content you submit.

By submitting User Content, you grant Urbancrest a nonexclusive, royalty-free license to store, reproduce, format, edit, display, and otherwise use the content as reasonably necessary to operate the website and fulfill the purpose for which you submitted it.

For content intentionally submitted to a public area, this permission includes displaying that content publicly.

You represent that:

  • You have the right to submit the content
  • The information is accurate to the best of your knowledge
  • The content does not violate another person's rights
  • You have appropriate permission before sharing another person's private information

Urbancrest may review, edit, decline, hide, archive, or remove User Content at its discretion.

5

Prayer Wall

The Prayer Wall is a public website feature intended to encourage prayer and spiritual support.

Submission and Moderation

Prayer requests submitted through the Prayer Wall are reviewed before publication.

Urbancrest is not required to publish every submission and may edit a request before publication to:

  • Protect privacy
  • Remove inappropriate content
  • Improve clarity
  • Reduce unnecessary identifying information
  • Help keep the request consistent with the purpose of the Prayer Wall

A request may later be hidden, archived, edited, or removed.

Anonymous Display

You may choose to have a prayer request displayed anonymously.

If you provide a name while selecting anonymous display, authorized Urbancrest moderators may still be able to see the name you submitted. The name will not be shown publicly with the request.

Anonymous display therefore does not mean that the request is necessarily anonymous to Urbancrest.

Information You Should Not Submit

Do not submit information such as:

  • Private medical details that are not appropriate for public distribution
  • Phone numbers
  • Email addresses
  • Exact home addresses
  • Financial-account information
  • Government identification numbers
  • Confidential counseling information
  • Information that could identify or endanger a minor
  • Allegations of criminal or abusive conduct that should instead be reported through appropriate channels
  • Information about another person without appropriate permission
  • Other information that could place a person at risk

Urbancrest may provide an automated warning when a submission appears to contain certain types of potentially sensitive information. This is only an aid and does not guarantee that all sensitive information will be detected.

You are responsible for reviewing your submission before sending it.

Public Visibility

Once approved, a Prayer Wall request is publicly accessible.

Other users may copy, screenshot, discuss, or share public Prayer Wall content outside urbancrest.church. Urbancrest cannot control what another person does with information after it has been publicly displayed.

No Confidential or Professional Relationship

Submitting a prayer request does not establish a confidential counseling, clergy-penitent, medical, legal, mental-health, or other professional relationship.

The Prayer Wall should not be used when confidential pastoral communication or emergency assistance is needed.

6

AI-Assisted Search

Urbancrest.church may provide AI-assisted search or question-answering features intended to help visitors locate information about Urbancrest Church.

Some questions are answered directly from structured Urbancrest information without invoking a generative AI model.

When generative AI is used, the website may use AI services provided through Base44 and an AI model made available through its configured service providers.

The particular model or provider may change as Urbancrest's configuration or available technology changes.

Limitations

Automatically generated responses may contain:

  • Errors
  • Omissions
  • Misinterpretations
  • Outdated information

Important details should be confirmed through an official Urbancrest page, registration, or staff member when appropriate.

This includes information involving:

  • Event dates or times
  • Registration requirements
  • Ministry policies
  • Church beliefs or practices
  • Financial matters
  • Pastoral guidance
  • Safety-related matters

AI-assisted search is not:

  • Emergency assistance
  • Pastoral counseling
  • Medical or mental-health advice
  • Legal advice
  • Financial advice
  • A substitute for speaking with appropriate church leadership or a qualified professional

Do not submit passwords, payment-card details, private counseling information, confidential prayer requests, or other highly sensitive personal information through AI Search.

Urbancrest may retain and review search interactions for purposes such as improving responses, maintaining its information resources, troubleshooting problems, and protecting the website from abuse.

7

Automated Security and Abuse Prevention

Urbancrest may use automated security tools, including Cloudflare Turnstile, to protect forms, Prayer Wall submissions, AI-assisted search, and other website features from spam and automated abuse.

Some verification may occur invisibly in the background.

You may not deliberately bypass, defeat, manipulate, or interfere with these security measures.

Additional information about data processed for security purposes is provided in the Privacy Policy.

8

Children and Minors

Children under 13 should not independently create a website account or submit personal information through the website.

Parents or legal guardians should complete registrations, forms, or other submissions involving young children when appropriate.

Users under 18 should use features involving personal or sensitive information with appropriate involvement from a parent or legal guardian.

9

Event Registrations and Church Center

Urbancrest may link to Church Center or other services for event registrations, groups, forms, volunteer opportunities, and other church participation.

Event information, availability, schedules, costs, locations, and participation requirements may change.

Registration does not guarantee participation when an event:

  • Is full
  • Is canceled
  • Is rescheduled
  • Has eligibility requirements
  • Requires additional safety or participation documentation

Certain events or volunteer opportunities may require additional releases, medical forms, permission forms, background checks, policies, or agreements.

Use of a third-party registration service may also be subject to that provider's terms and privacy policy.

10

Donations

Donations to Urbancrest are voluntary and are generally nonrefundable.

Urbancrest may use third-party providers to process donations. Your use of those services may also be governed by the provider's terms and privacy policy.

Contact Urbancrest promptly if:

  • A transaction was made in error
  • An incorrect amount was processed
  • A transaction appears unauthorized
  • A donation designation requires clarification

Urbancrest will review such requests but cannot guarantee that every transaction can be reversed.

Nothing on the website constitutes tax, accounting, or financial advice. Donors should consult an appropriate adviser regarding individual tax matters.

11

Intellectual Property

Unless otherwise stated, Urbancrest owns or has permission to use the website and its content, including:

  • Text
  • Logos
  • Graphics
  • Photographs
  • Videos
  • Sermons
  • Audio recordings
  • Designs
  • Downloads
  • Website code
  • Ministry resources

You may view and share publicly available website links for personal, noncommercial, and ministry-related purposes.

You may not reproduce, sell, modify, republish, distribute, or commercially exploit substantial portions of website content without permission, except as permitted by law.

Scripture quotations, music, photographs, videos, and other third-party materials remain subject to the rights of their respective owners.

12

Livestreams, Photographs, and Media

Urbancrest worship services, events, and activities may be photographed, recorded, livestreamed, or published.

Website media is provided for personal viewing unless additional permission is granted.

You may not rebroadcast, sell, or commercially distribute recordings without permission.

Scripture quotations, music, photographs, videos, performances, and other materials may be governed by licenses or rights that do not authorize reuse by website visitors.

13

Third-Party Services and Links

Urbancrest.church may use or link to third-party platforms and services.

Urbancrest does not control and is not responsible for a third party's:

  • Content
  • Privacy practices
  • Security practices
  • Availability
  • Products or services
  • Accuracy
  • Terms of use

A link or technical integration does not mean Urbancrest endorses every statement, product, service, or practice of the third-party organization.

14

Pastoral and Informational Content

Sermons, articles, videos, prayer resources, AI responses, and ministry materials are provided for spiritual and general informational purposes.

They are not substitutes for professional medical, mental-health, legal, financial, or emergency assistance.

Contact an appropriate qualified professional or emergency service when a situation requires professional or immediate assistance.

15

Website Availability

Urbancrest attempts to keep the website accurate, secure, and available but does not guarantee uninterrupted access.

The website may become unavailable because of:

  • Maintenance
  • Technical failures
  • Security incidents
  • Service-provider outages
  • Internet disruptions
  • Changes to third-party services
  • Circumstances outside Urbancrest's control

Urbancrest may correct errors, change content, update features, or remove information without advance notice.

16

Disclaimer of Warranties

To the maximum extent permitted by law, the website is provided on an "as is" and "as available" basis.

Urbancrest does not guarantee that:

  • The website will always be available
  • Every page or feature will be error-free
  • Information will always be complete or current
  • AI-generated responses will always be accurate
  • Third-party links or services will remain available
  • Every security threat can be prevented
  • Website files will be free from every harmful component

Nothing in these Terms excludes a warranty or right that cannot legally be excluded.

17

Limitation of Liability

To the maximum extent permitted by law, Urbancrest and its pastors, staff members, officers, trustees, volunteers, contractors, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of, or inability to use, the website.

This includes losses resulting from reliance on website information, AI-generated responses, public User Content, third-party services, unauthorized account access, or interruption of website availability.

Nothing in these Terms limits liability that cannot legally be limited.

18

Responsibility for Claims

To the extent permitted by law, you agree to be responsible for claims, losses, or expenses resulting from:

  • Your unlawful use of the website
  • Your violation of these Terms
  • Content you submit
  • Your violation of another person's rights

This provision does not require you to accept responsibility for conduct caused solely by Urbancrest.

19

Suspension and Termination

Urbancrest may restrict, suspend, or terminate access to a website feature or account when reasonably necessary because of:

  • Violation of these Terms
  • Security concerns
  • Illegal or harmful conduct
  • Abuse of website features
  • Risk to another person
  • Automated or fraudulent activity
  • Discontinuation of a service

Provisions that logically should continue after termination, including intellectual-property, disclaimer, liability, and governing-law provisions, will remain in effect.

20

Governing Law

These Terms are governed by the laws of the State of Ohio, without regard to conflict-of-law principles.

Any legal proceeding related to these Terms or the website must be brought in a court with appropriate jurisdiction in Warren County, Ohio, unless applicable law requires otherwise.

21

Changes to These Terms

Urbancrest may update these Terms as the website, ministries, technology, service providers, or legal requirements change.

Updated Terms will be posted with a revised effective or last-updated date.

Routine technical changes that do not materially alter the nature of the website or users' rights and responsibilities do not necessarily require a separate update to these Terms.

Continued use of the website after updated Terms become effective constitutes acceptance of those Terms.

22

Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect.

The affected provision will be interpreted as closely as legally permitted to its intended purpose.

23

Entire Agreement

These Terms, together with the Privacy Policy and any additional terms presented for a particular form, event, donation, registration, or service, constitute the agreement concerning use of the website.

24

Contact Urbancrest

Questions about these Terms may be directed to:

Urbancrest Church

2634 Drake Road

Lebanon, Ohio 45036

Email: office@urbancrest.org

Phone: 513-932-4405